PIKEVILLE — Pikeville Medical Center President and Chief Executive Officer Walter E. May encourages employees to “dream big and big things will happen.”
It doesn’t get much bigger than this. This is like winning the Super Bowl, NCAA Final Four or the World Series for a hospital.
Pikeville Medical Center has been named the National Hospital of the Year by the American Alliance of Healthcare Providers (AAHP). The hospital was among 400 elite health care facilities to apply for this prestigious honor.
“This award validates what I see every day,” May said. “We have positioned ourselves as one of the premier hospitals in the nation. We will celebrate our anniversary in December and we have only just begun.”
Earlier this year, Pikeville Medical Center was recognized as a Hospital of Choice recipient by the American Alliance of Healthcare Providers. No other health care facility in Kentucky earned this distinction.
To earn the honor, PMC competed against over 400 hospitals, including the Mayo Clinic, the John Hopkins Hospital, Cedar-Sinai Medical Center, the Cleveland Clinic, Duke University Medical Center and Vanderbilt University. None of these hospitals have been named the National Hospital of the Year.
Pikeville Medical Center underwent a thorough on-site survey from the American Alliance of Healthcare Providers that was based on six principle areas: standards of conduct, performance management and improvement, staff development and training, systems of communication, good citizenship and educational and promotional material available to consumers. The award aims to find the nation’s most customer-friendly hospital.
Jerry Johnson, Chief Operating Officer at Pikeville Medical Center, said the hospital’s unwavering commitment to provide world-class care at home starts with the hospital’s more than 1,700 employees.
“We feel that a world-class hospital is not only measured in its technological advances or services, but also by our world-class employees who are committed to providing quality care,” Johnson added. “As an organization, we have set high goals, and we truly feel that the nation’s very best health care can be found here in the mountains of eastern Kentucky.”
Patty Thompson, director of Customer Service at Pikeville Medical Center, said the hospital has always placed patient care a top priority.
“Our passion for our work is evident in our mission to provide ‘quality, regional health care in a Christian environment,’” Thompson said.
Local News
Pikeville Hospital recognized
Named Hospital of the Year by AAHP
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